Privacy Policy

1. Information We Collect

When you submit an enquiry, book a consultation, or use one of our forms (study abroad, migration, or test-prep intake forms), we collect information such as your name, email address, phone number, and details about the service you are interested in.

We also automatically collect limited technical information — such as browser type and pages visited — to help us understand how our website is used and to improve it.

2. How We Use Your Information

We use the information you provide to respond to enquiries, assess eligibility for migration or study pathways, schedule consultations, and provide ongoing case updates.

We do not sell your personal information. We may share relevant details with education institutions, migration authorities, or partner organisations strictly where necessary to progress your application, and only with your knowledge.

3. Data Storage & Security

Your information is stored on secure, access-controlled systems. Only authorised staff involved in handling your enquiry or case have access to your personal data.

We retain personal information only for as long as necessary to provide our services or as required by law.

4. Cookies

Our website may use cookies to remember basic preferences and understand aggregate traffic patterns. You can disable cookies in your browser settings at any time without affecting your ability to browse the site.

5. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at admissions@mymavenedu.com or +61 3 9602 5683.